This topic is closed

Daily Crew Roster - 10 Juggs missing

2 Replies
krcfromct
User
2 January, 2018, 3:07 PM UTC

A few days ago,I had a friend mention to me that he did not receive the 10 Juggs for the 60 Day achievement.  

Mine was today and I took a count before I "Claimed" the reward and afterwards,  I did not receive the 10 Juggs. 

I normally do not keep such accurate totals of all my troops but I do trust Plarium to give what they say they are giving. 


Please let me know how this can be corrected. 


Thank you.

UTC +8:00
0
Crowbar
Moderator
2 January, 2018, 9:26 PM UTC

The reward is automatically applied as soon as you first log in (or maybe even on the reset, I'm not sure). I never "claim" them and I get all the rewards (at least I did the last time I checked :-)). In other words, when you checked your numbers, those Juggs were already there.

Feel free to verify this with your next reward. Whatever you're to get tomorrow, check the numbers now and then again after the reset.

UTC +0:00
1
Agent Pavel
Administrator
3 January, 2018, 8:01 AM UTC

krcfromct said:


A few days ago,I had a friend mention to me that he did not receive the 10 Juggs for the 60 Day achievement.  

Mine was today and I took a count before I "Claimed" the reward and afterwards,  I did not receive the 10 Juggs. 

I normally do not keep such accurate totals of all my troops but I do trust Plarium to give what they say they are giving. 


Please let me know how this can be corrected. 


Thank you.

Hello, Captain!

Please refer to this article to clarify how the rewards are issued. 

Since the issue has not been classified as a bug, the topic will be closed. 

UTC +0:00
0
1816735 users registered; 52677 topics; 295982 posts; our newest member:Castle 11229946