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cant get windows 10 edge to run adobe, all of a sudden?

18 Replies
User
6 November, 2017, 9:40 PM UTC
ran it for over a year here, and double checked the slide bar...reason I do  not use because IE don't stay open long...as that seems to be crashing since last windows update over the weekend...anybody else problems ?
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Community Manager
7 November, 2017, 4:27 PM UTC

dimatt1018 said:


ran it for over a year here, and double checked the slide bar...reason I do  not use because IE don't stay open long...as that seems to be crashing since last windows update over the weekend...anybody else problems ?

Hello, Captain!

Could you please clarify which issues do you have? The game works well for me on different browsers. Did you try to check your Flash Player settings? 
Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
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User
7 November, 2017, 5:31 PM UTC
 ran the game on edge for over a year on edge ... triple check my settings... edge just a slide button..in settings ... I have player running in IE ...wont let me run the game on edge...keeps telling me its not enable or installed...... and it is, newest version...and its enabled ... :)P.....double check with another online game , that uses adobe and java ... NO ISSUES THERE
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User
8 November, 2017, 2:54 PM UTC

dimatt1018 said:


 ran the game on edge for over a year on edge ... triple check my settings... edge just a slide button..in settings ... I have player running in IE ...wont let me run the game on edge...keeps telling me its not enable or installed...... and it is, newest version...and its enabled ... :)P.....double check with another online game , that uses adobe and java ... NO ISSUES THERE

What instructions do you see when you click the Padlock?

Clearing Cache causes problems on some browsers because the default for Flash changes from Allow to Ask, but I am not familiar with Edge as I use Chrome



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User
9 November, 2017, 3:47 PM UTC
JUST kicked me off IE , same problem your game wont notice adobe on windows 10...?????? both EDGE and ie ...and this game not seeing the setting in both ...
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User
10 November, 2017, 10:34 AM UTC
No one is going to tell her to DL Chrome?
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Community Manager
14 November, 2017, 8:53 AM UTC

dimatt1018 said:


JUST kicked me off IE , same problem your game wont notice adobe on windows 10...?????? both EDGE and ie ...and this game not seeing the setting in both ...

Hi! 

Things like this often happened in such browsers. Our games are Flash-player based games. That means they more for playing in browsers which interact well with Adobe Flash-player.  

We always recommend our players to use Google Chrome as this browser was designed for playing games based on Flash-player.


Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
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User
15 November, 2017, 4:24 PM UTC
chrome,itsa memory hog and you know it......pop up this, everybody having problem with this issue of this game and adobe....EDGE set up fine here...and runs another web site...problem is your game don't run adobe and the list grows of internet browsers ....you don't even show or give a pop.3 box here to let popups run..
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Moderator
15 November, 2017, 5:50 PM UTC

:Please don't spam the forums with the same issue, this causes a divided response

Im going t o remove the other post as you have it here and its been responded too ....






I use Chrome and seems to run the games just fine along with other programs i use daily

I understand the frustration and cant help you with the other browsers as  i don't use them 

As they seemed to be slow for me and for the games i played reason why i like Chrome

It's more compatible with plarium games and fast to the point 










I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
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User
15 November, 2017, 9:32 PM UTC
chrome not going to fix the problem..i don't need a selfie or google , or yahoo..im 140 miles from the server ...on cable hard wired in  the list growing who cant use this ...EDGE , another guy just said he has problems with chrome...LOL
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User
22 November, 2017, 4:55 PM UTC
Yep, I run Chrome and Edge. Exact same problem in both browsers after the latest MS patches. And no, uninstalling patches in not an option.
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User
26 November, 2017, 8:35 PM UTC

The Adobe Flash version used in the application causes some of my Windows 10 applications to not work. When I open my Microsoft browser, it resets Adobe Flash to default. Then when I start the app it lags and buttons do not work. I have to restart my computer to get it to work again. After I restart my computer, Adobe Flash causes my hardware accelerators to race. This causes my microphone to stop working on Discord and I have to restart Discord. The Plarium Beta Application causes a lot of problems for my Windows 10 computer and other associated applications. Do you think it is best to cater to 2nd party browsers or the worlds largest operating system which is made by Microsoft? I believe it would be best to use a version of Adobe Flash that is compatible with both. Also, I have been waiting for months for Plarium to fix the send and receive friend request function for the Plarium Beta Application to no avail. Is anything ever going to be done to address any of these issues soon. If not, I will be giving up on playing Plarium games completely and play games that are compatible with my computer.

 https://plarium.com/en/plarium-games/this is about the Plarium Beta Application that does not require a browser. It is a stand alone app that is downloaded at 
River
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User
26 November, 2017, 8:37 PM UTC

Andrew September (Plarium Support Center | Browser Games)

Nov 26, 13:52 EET 


The Plarium Games application is still in Beta and wasn't released officially. This is why some of its features may not function properly.
I have filled in a report and sent it to the specialists who are working on the app for further analysis.

Right now, the game developers are discussing the possibility to increase the Flash Player version for our games, but the decision is yet to be made.
Until that time, I recommend that you use the browsers to play the game (e.g. Google Chrome).
River
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User
26 November, 2017, 8:40 PM UTC


Beta App is sticking and not working at all and I refuse to use a second party browser. This could be the end of my time playing your games.

River
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User
26 November, 2017, 8:42 PM UTC
Even Google Chrome has Adobe Flash issues and for some  require remote assist from someone else to change the settings because they don't know how.
River
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User
26 November, 2017, 8:45 PM UTC
River said:

Even Google Chrome has Adobe Flash issues and for some  require remote assist from someone else to change the settings because they don't know how.
They have made Plarium games so incompatible that they are losing players, and after months of reporting these problems they keep insisting on using Google Chrome, Firefox, or Opera.
River
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User
3 December, 2017, 10:39 PM UTC
  same problem  will not work .... the reader app. is fine, works with every other site just not plarium
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User
5 December, 2017, 3:26 PM UTC

Same issue happened to me after a Windows 10 update ((Microsoft Edge 41.16299.15.0) during last weekend.

I am sure that my cache is clean and my Adobe flash player is updated (I can see the 'tree' on the flash test page from Edge)

and the funny thing is that I still can load the Vikings: War of Clans, but when I tried to load Stormfall: Age of War, it always said 'Adobe Flash Player' is disable or not installed :-(

In general, I 'guess' that the Stormfall: Age of War will not be able to work in MS Edge anymore. 

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Administrator
5 December, 2017, 3:47 PM UTC

tw_mli said:


Same issue happened to me after a Windows 10 update ((Microsoft Edge 41.16299.15.0) during last weekend.

I am sure that my cache is clean and my Adobe flash player is updated (I can see the 'tree' on the flash test page from Edge)

and the funny thing is that I still can load the Vikings: War of Clans, but when I tried to load Stormfall: Age of War, it always said 'Adobe Flash Player' is disable or not installed :-(

In general, I 'guess' that the Stormfall: Age of War will not be able to work in MS Edge anymore. 

Hello, Captain!

Please refer to this topic and follow the recommendations specified in the instruction. Please specify if the recommendations help you. 
Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
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