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Ships and Galleons stuck

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Malevolence

Jun 6, 2017, 20:0306/06/17

04/03/15

Ships and Galleons stuck

3 of my raids did get stuck,. Galleons that were on the way did get stuck also. Tried to refresh and log in and out several times. Nothing helps. What to do here?

Comments

CrowbarModerator

Jun 6, 2017, 20:1806/06/17

03/07/16

2340

Server trouble. Please, wait until the server starts behaving again. If they don't get unstuck then, ask the Support to help you out.

Malevolence

Jun 6, 2017, 20:2706/06/17

04/03/15

Thank you Crowbar. The game is having a lot of hickups the last past days. Its terrible

Black Caesar

Jun 7, 2017, 05:4806/07/17

Jun 7, 2017, 05:51(edited)

08/29/15

I'm having the same issue

Daggers and Galleons are stuck in limbo

Return timer on Galleons states 00:00:00

Daggers appear in 'Underway Units' with the message "Haven, tis been raided" and all movement is stopped

Cleared browser history, Logged in/out several times.. even rebooted my computer... Still stuck

There doesn't seem to be a way to contact Plarium support anymore - Link to support page doesn't work as it's impossible to login into the support page.

Any help would be greatly appreciated

Thx

CrowbarModerator

Jun 7, 2017, 05:5206/07/17

03/07/16

2340

Black Caesar said:

Any help would be greatly appreciated

Exactly as I wrote above: contact the Support. No one here can help you with this beyond giving you this advice.

Malevolence

Jun 7, 2017, 06:4906/07/17

04/03/15

Seems that the problems are starting again. You better all watch it.Another problem is that I can not receive any resources from my mates. The resources are shipped off at their end, but not showing up in my screen.

The game is totaly not playable.

I did send a ticket to support.

Alyona KolomiitsevaCommunity Manager

Jun 7, 2017, 10:1706/07/17

09/17/15

8278

Malevolence said:

Seems that the problems are starting again. You better all watch it.Another problem is that I can not receive any resources from my mates. The resources are shipped off at their end, but not showing up in my screen.

The game is totaly not playable.

I did send a ticket to support.

Hi! Did it get better by now?

Malevolence

Jun 7, 2017, 15:5806/07/17

04/03/15

Hello Alyona,

The problem is fixed. Everything returned and the galleons are unstuck. Thank you

Alyona KolomiitsevaCommunity Manager

Jun 8, 2017, 08:1406/08/17

09/17/15

8278

Malevolence said:

Hello Alyona,

The problem is fixed. Everything returned and the galleons are unstuck. Thank you

Great news! :)

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You cannot post comments.","title":"Ships and Galleons stuck","authorRole":"","contentDraftJs":"","contentHtml":"3 of my raids did get stuck,. Galleons that were on the way did get stuck also. Tried to refresh and log in and out several times. Nothing helps. What to do here?","createdDate":"1496779380000","folderId":"103","id":"40933","authorId":"261165","authorRegistered":"1428037245913","authorName":"Malevolence","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/24.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"7301","commentsCount":"8","likesCount":"0","authorCommentsCount":"4","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/pirates-tides-of-fortune/103_bug-reports/40933_ships-and-galleons-stuck/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/1051142/","commentUrl":"/forum/en/comment/topic_321989/"},"strings":{"userRole":"Moderator","userId":"1051142","contentDraftJs":"","contentHtml":"Server trouble. Please, wait until the server starts behaving again. If they don't get unstuck then, <a href=\"https://plariumsupport.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">ask the Support to help you out</a>.","userRegistered":"1457357943440","userCommentsCount":"2340","userName":"Crowbar","createdDate":"1496780309100","editedDate":"0","id":"321989","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/19307658.jpeg?v=1566396297"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"321989","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/261165/","commentUrl":"/forum/en/comment/topic_321994/"},"strings":{"userRole":"","userId":"261165","contentDraftJs":"","contentHtml":"Thank you Crowbar. The game is having a lot of hickups the last past days. Its terrible","userRegistered":"1428037245913","userCommentsCount":"4","userName":"Malevolence","createdDate":"1496780849663","editedDate":"0","id":"321994","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"321994","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/650272/","commentUrl":"/forum/en/comment/topic_322156/"},"strings":{"userRole":"","userId":"650272","contentDraftJs":"","contentHtml":"<p>I'm having the same issue</p><br><p>Daggers and Galleons are stuck in limbo</p><p>Return timer on Galleons states 00:00:00</p><p>Daggers appear in 'Underway Units' with the message \"Haven, tis been raided\" and all movement is stopped</p><br><p>Cleared browser history, Logged in/out several times.. even rebooted my computer... Still stuck</p><p>There doesn't seem to be a way to contact Plarium support anymore - Link to support page doesn't work as it's impossible to login into the support page.</p><br><p>Any help would be greatly appreciated</p><p>Thx</p>","userRegistered":"1440879610490","userCommentsCount":"5","userName":"Black Caesar","createdDate":"1496814501277","editedDate":"1496814660713","id":"322156","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/13700700.jpeg.jpeg?v=1571314907"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"322156","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1051142/","commentUrl":"/forum/en/comment/topic_322159/"},"strings":{"userRole":"Moderator","userId":"1051142","contentDraftJs":"","contentHtml":"<p>Black Caesar said:</p><blockquote><p><span style=\"color: inherit;\">Any help would be greatly appreciated</span><br></p></blockquote>Exactly as I wrote above: <a href=\"https://plariumsupport.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">contact the Support</a>. No one here can help you with this beyond giving you this advice.","userRegistered":"1457357943440","userCommentsCount":"2340","userName":"Crowbar","createdDate":"1496814746137","editedDate":"0","id":"322159","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/19307658.jpeg?v=1566396297"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"322159","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/261165/","commentUrl":"/forum/en/comment/topic_322185/"},"strings":{"userRole":"","userId":"261165","contentDraftJs":"","contentHtml":"<p>Seems that the problems are starting again. You better all watch it.Another problem is that I can not receive any resources from my mates. The resources are shipped off at their end, but not showing up in my screen.</p><br><p>The game is totaly not playable.</p><br><p>I did send a ticket to support.</p>","userRegistered":"1428037245913","userCommentsCount":"4","userName":"Malevolence","createdDate":"1496818161343","editedDate":"0","id":"322185","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"322185","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/698671/","commentUrl":"/forum/en/comment/topic_322283/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Malevolence said:</div><br><blockquote><p>Seems that the problems are starting again. You better all watch it.Another problem is that I can not receive any resources from my mates. The resources are shipped off at their end, but not showing up in my screen.</p><br><p>The game is totaly not playable.</p><br><p>I did send a ticket to support.</p></blockquote>Hi! Did it get better by now?","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1496830658487","editedDate":"0","id":"322283","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"322283","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/261165/","commentUrl":"/forum/en/comment/topic_322443/"},"strings":{"userRole":"","userId":"261165","contentDraftJs":"","contentHtml":"<p>Hello Alyona,</p><br>The problem is fixed. Everything returned and the galleons are unstuck. Thank you <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/pirates/smiles/thumbup.png\" class=\"smiles postImage\">","userRegistered":"1428037245913","userCommentsCount":"4","userName":"Malevolence","createdDate":"1496851092167","editedDate":"0","id":"322443","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"322443","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/698671/","commentUrl":"/forum/en/comment/topic_322704/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Malevolence said:</div><br><blockquote><p>Hello Alyona,</p><br>The problem is fixed. Everything returned and the galleons are unstuck. Thank you <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/pirates/smiles/thumbup.png\" class=\"smiles postImage\"></blockquote>Great news! :)<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/pirates/smiles/hooray.png\" class=\"smiles postImage\">","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1496909671563","editedDate":"0","id":"322704","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"322704","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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You cannot post comments.","title":"Ships and Galleons stuck","authorRole":"","contentDraftJs":"","contentHtml":"3 of my raids did get stuck,. Galleons that were on the way did get stuck also. Tried to refresh and log in and out several times. Nothing helps. What to do here?","createdDate":"1496779380000","folderId":"103","id":"40933","authorId":"261165","authorRegistered":"1428037245913","authorName":"Malevolence","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/24.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"7301","commentsCount":"8","likesCount":"0","authorCommentsCount":"4","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/pirates-tides-of-fortune/103_bug-reports/40933_ships-and-galleons-stuck/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/1051142/","commentUrl":"/forum/en/comment/topic_321989/"},"strings":{"userRole":"Moderator","userId":"1051142","contentDraftJs":"","contentHtml":"Server trouble. Please, wait until the server starts behaving again. If they don't get unstuck then, <a href=\"https://plariumsupport.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">ask the Support to help you out</a>.","userRegistered":"1457357943440","userCommentsCount":"2340","userName":"Crowbar","createdDate":"1496780309100","editedDate":"0","id":"321989","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/19307658.jpeg?v=1566396297"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"321989","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/261165/","commentUrl":"/forum/en/comment/topic_321994/"},"strings":{"userRole":"","userId":"261165","contentDraftJs":"","contentHtml":"Thank you Crowbar. The game is having a lot of hickups the last past days. Its terrible","userRegistered":"1428037245913","userCommentsCount":"4","userName":"Malevolence","createdDate":"1496780849663","editedDate":"0","id":"321994","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"321994","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/650272/","commentUrl":"/forum/en/comment/topic_322156/"},"strings":{"userRole":"","userId":"650272","contentDraftJs":"","contentHtml":"<p>I'm having the same issue</p><br><p>Daggers and Galleons are stuck in limbo</p><p>Return timer on Galleons states 00:00:00</p><p>Daggers appear in 'Underway Units' with the message \"Haven, tis been raided\" and all movement is stopped</p><br><p>Cleared browser history, Logged in/out several times.. even rebooted my computer... Still stuck</p><p>There doesn't seem to be a way to contact Plarium support anymore - Link to support page doesn't work as it's impossible to login into the support page.</p><br><p>Any help would be greatly appreciated</p><p>Thx</p>","userRegistered":"1440879610490","userCommentsCount":"5","userName":"Black Caesar","createdDate":"1496814501277","editedDate":"1496814660713","id":"322156","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/13700700.jpeg.jpeg?v=1571314907"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"322156","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1051142/","commentUrl":"/forum/en/comment/topic_322159/"},"strings":{"userRole":"Moderator","userId":"1051142","contentDraftJs":"","contentHtml":"<p>Black Caesar said:</p><blockquote><p><span style=\"color: inherit;\">Any help would be greatly appreciated</span><br></p></blockquote>Exactly as I wrote above: <a href=\"https://plariumsupport.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">contact the Support</a>. No one here can help you with this beyond giving you this advice.","userRegistered":"1457357943440","userCommentsCount":"2340","userName":"Crowbar","createdDate":"1496814746137","editedDate":"0","id":"322159","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/19307658.jpeg?v=1566396297"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"322159","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/261165/","commentUrl":"/forum/en/comment/topic_322185/"},"strings":{"userRole":"","userId":"261165","contentDraftJs":"","contentHtml":"<p>Seems that the problems are starting again. You better all watch it.Another problem is that I can not receive any resources from my mates. The resources are shipped off at their end, but not showing up in my screen.</p><br><p>The game is totaly not playable.</p><br><p>I did send a ticket to support.</p>","userRegistered":"1428037245913","userCommentsCount":"4","userName":"Malevolence","createdDate":"1496818161343","editedDate":"0","id":"322185","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"322185","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/698671/","commentUrl":"/forum/en/comment/topic_322283/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Malevolence said:</div><br><blockquote><p>Seems that the problems are starting again. You better all watch it.Another problem is that I can not receive any resources from my mates. The resources are shipped off at their end, but not showing up in my screen.</p><br><p>The game is totaly not playable.</p><br><p>I did send a ticket to support.</p></blockquote>Hi! Did it get better by now?","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1496830658487","editedDate":"0","id":"322283","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"322283","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/261165/","commentUrl":"/forum/en/comment/topic_322443/"},"strings":{"userRole":"","userId":"261165","contentDraftJs":"","contentHtml":"<p>Hello Alyona,</p><br>The problem is fixed. Everything returned and the galleons are unstuck. Thank you <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/pirates/smiles/thumbup.png\" class=\"smiles postImage\">","userRegistered":"1428037245913","userCommentsCount":"4","userName":"Malevolence","createdDate":"1496851092167","editedDate":"0","id":"322443","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"322443","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/698671/","commentUrl":"/forum/en/comment/topic_322704/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Malevolence said:</div><br><blockquote><p>Hello Alyona,</p><br>The problem is fixed. Everything returned and the galleons are unstuck. Thank you <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/pirates/smiles/thumbup.png\" class=\"smiles postImage\"></blockquote>Great news! :)<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/pirates/smiles/hooray.png\" class=\"smiles postImage\">","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1496909671563","editedDate":"0","id":"322704","entityId":"40933","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"322704","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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