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Diamonds disapear.......

Diamonds disapear.......

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Dec 13, 2018, 08:5812/13/18
10/31/16
0

Diamonds disapear.......

Dear All,

I just faced an issue this morning during my last connexion.

As I logged in, I discoverred that my volume of Rubis had decreased. I didn't use any of them and up until previous connexion, I had around 1200 of them, this Morning I only had 222.

I know that some maintenance operation appeared recentely and I start wondering if it could be linked to my issue.

Anyway, thank you for your investigation, it's not a major volume of disappeared rubies but I would prefer to have them back…..:-)

Regards,




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Agent PavelTechnical Support
Dec 13, 2018, 11:1612/13/18
07/02/15
4523

Hello, Captain!

Rubies are not withdrawn without any reason. In case you have lost the Rubies due to a bug, please describe the actions you performed before the Rubies were withdrawn.  

Currently, there are no bugs in the game which could lead you to Rubies' loss. Please refer to this article. It can help you to clarify the case.