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Error while trying to buy HMS Invincible

Error while trying to buy HMS Invincible

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Sep 15, 2018, 10:5109/15/18
04/03/16
5

Error while trying to buy HMS Invincible

Hello!

So when I try to buy the HMS Invincible in the Smuggler's den while I have the 70% off for Dreads, I get this error message.

What is going on? Or rather, what is wrong?


Thanks for the answer already in advance.

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1k
Comments
7
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CrowbarModerator
Sep 15, 2018, 11:1409/15/18
03/07/16
2340

In my experience, it's usually a network communication between the Flash client and the game's server. Try reloading. If that doesn't help, clear the cache and reload again. Also, it might be useful to try from another browser.

If none of this helps, please follow the steps here. Also, write here, on this topic, ASAP and specify what units and how many of them do you want to buy and, if possible, I'll try to get a Support agent to do that for you before your offer expires.

Sep 15, 2018, 13:2709/15/18
Sep 15, 2018, 13:28(edited)
04/03/16
5

I tried a different browser, clear the cache and everything. Still doesn't work. I can buy whichever other unit I want, but won't let me get any HMS Invincible's. It's just one that I would like to buy (that's my last unit out of 20 that I could get with this discount). And the discount is going to expire in 2h and 40 minutes approx.

Sep 15, 2018, 16:0609/15/18
04/03/16
5
Thanks for trying to help. It's going to run out right now so I will just buy something else instead of HMS Invincible. Let me know if you figure out why this had happened/is happening. :)
CrowbarModerator
Sep 15, 2018, 16:1009/15/18
03/07/16
2340

lizzy.clary said:

Thanks for trying to help. It's going to run out right now so I will just buy something else instead of HMS Invincible. Let me know if you figure out why this had happened/is happening. :)

I just asked the Support if they can get you one. If you don't use this up, please let me know. Otherwise, I'll revoke my request.

Sep 15, 2018, 19:1109/15/18
04/03/16
5
I would love to get one, but only if it's for that discounted price. If not, then it's okay. Thank you!
Agent PavelTechnical Support
Sep 16, 2018, 14:4609/16/18
07/02/15
4523

lizzy.clary said:


I would love to get one, but only if it's for that discounted price. If not, then it's okay. Thank you!

I have checked your logs and found that you used the discount completely and purchased 10 Units. Unfortunately, I am unable to purchase the HMS Invincible for you. Nevertheless, I have reported the issue to the devs. It will be resolved with the future game updates.

Sep 16, 2018, 14:5309/16/18
04/03/16
5

Agent Pavel said:


you used the discount completely and purchased 10 Units.

Yes that is true. Thanks for reporting the issue so they can figure out what's happening. :)