Mar 18, 2018, 06:1703/18/18
03/18/18
3
I can not log into my account
I can not find a place to confer with a Palarium support official. Please help
I can not log into my account
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Mar 19, 2018, 15:0503/19/18
03/18/18
3
Thank you very much Crowbar. That is exactly what I needed.
Mar 20, 2018, 20:5703/20/18
03/18/18
3
Where can I find that link on the Plarium suppot site?
CrowbarModerator
Mar 21, 2018, 01:2503/21/18
03/07/16
2340
Anita said:
Where can I find that link on the Plarium suppot site?
Not sure how this helps, but here it goes: Plarium Support > Pirates: Tides of Fortune > Account > Can't log in > Submit a request (below "Yes"/"No" buttons of "Was this helpful?")
Mar 21, 2018, 19:2503/21/18
03/18/18
3
Plarium did contact me with instructions. I followed the instructions and ended up with a lvl 1 haven. Now I can't even contact Plaium because in the link you sent me, it will not accept any coordinates in the appropriate box. Is there any way to contact Plaium using e-mail. I need to talk with somebody to get this resolved.
Thanks for your help.CrowbarModerator
Mar 21, 2018, 20:0003/21/18
Mar 21, 2018, 20:02(edited)
03/07/16
2340
Anita said:
Plarium did contact me with instructions. I followed the instructions and ended up with a lvl 1 haven. Now I can't even contact Plaium because in the link you sent me, it will not accept any coordinates in the appropriate box. Is there any way to contact Plaium using e-mail. I need to talk with somebody to get this resolved.
You just ended up on the wrong map. See item 1 here.
If you played on Plarium (not Kabam) before, you're looking for "The Pirate Bay" (also called s1). The default one is "The Sirens' Straight" (s3), which is likely where you ended up.
The menu will tell you which level (if any) you have in each of those maps ("Level 86" in the second screenshot on that link).
