Defense disappearing from account.

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Defense disappearing from account.

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Sting-Ray

Aug 22, 2016, 02:1208/22/16

09/16/15

Defense disappearing from account.

I have lost over 3,196,751 defense from my account. I have not played any defensive prizes or defended against any attacks. Has anyone else ran into this problem? How do you open a trouble ticket with Plarium? I have screen shots that show this lost. Thanks for your help. This game taking real money from me and I need some answers or I will just stop playing it. Thanks for your help in this mater.

Comments

Hannibal

Aug 22, 2016, 07:4908/22/16

09/21/15

905

All i can say is strange, below is the link for support ticket.

http://support.plarium.com/enpirates/Tickets/Submit/Step1/53

Icy

Aug 22, 2016, 08:4508/22/16

11/06/14

579

Just out of curiousity did you check your garrisons tab in the stronghold? Maybe by chance you sent them to someone and forgot. If not I do suggest contacting support they're the only ones that can figure this out if they have vanished.

Emy

Aug 23, 2016, 15:3608/23/16

03/27/14

1660

ray said:

I have lost over 3,196,751 defense from my account. I have not played any defensive prizes or defended against any attacks. Has anyone else ran into this problem? How do you open a trouble ticket with Plarium? I have screen shots that show this lost. Thanks for your help. This game taking real money from me and I need some answers or I will just stop playing it. Thanks for your help in this mater.

if you happen to be working in full screen via the game there is a flash glitch, and anything you may have blockade or sent as reinforcement might had sent your defense with out you knowing it...

My thought is to check your territories/garrison in your stronghold....

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Thanks for your help in this mater.</p>","createdDate":"1471831920000","folderId":"518","id":"28223","authorId":"697355","authorRegistered":"1442423196897","authorName":"Sting-Ray ","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/16.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3066","commentsCount":"3","likesCount":"0","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/pirates-tides-of-fortune/518_archive/28223_defense-disappearing-from-account--/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/710482/","commentUrl":"/forum/en/comment/topic_162645/"},"strings":{"userRole":"","userId":"710482","contentDraftJs":"","contentHtml":"<p>All i can say is strange, below is the link for support ticket.</p><br><p><a href=\"http://support.plarium.com/enpirates/Tickets/Submit/Step1/53\" rel=\"nofollow ugc\" target=\"_blank\">http://support.plarium.com/enpirates/Tickets/Submit/Step1/53</a><br></p>","userRegistered":"1442832239447","userCommentsCount":"905","userName":"Hannibal ","createdDate":"1471852169573","editedDate":"0","id":"162645","entityId":"28223","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/14280131.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"162645","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/55853/","commentUrl":"/forum/en/comment/topic_162667/"},"strings":{"userRole":"","userId":"55853","contentDraftJs":"","contentHtml":"Just out of curiousity did you check your garrisons tab in the stronghold? 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How do you open a trouble ticket with Plarium? I have screen shots that show this lost.  Thanks for your help.  This game taking real money from me and I need some answers or I will just stop playing it.  Thanks for your help in this mater.</p></blockquote><p>if you happen to be working in full screen via the game there is a flash glitch, and anything you may have blockade or sent as reinforcement might had sent your defense with out you knowing it...</p>My thought is to check your territories/garrison in your stronghold....","userRegistered":"1395882636090","userCommentsCount":"1660","userName":"Emy","createdDate":"1471966612017","editedDate":"0","id":"163179","entityId":"28223","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"163179","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Thanks for your help in this mater.</p>","createdDate":"1471831920000","folderId":"518","id":"28223","authorId":"697355","authorRegistered":"1442423196897","authorName":"Sting-Ray ","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/16.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3066","commentsCount":"3","likesCount":"0","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/pirates-tides-of-fortune/518_archive/28223_defense-disappearing-from-account--/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/710482/","commentUrl":"/forum/en/comment/topic_162645/"},"strings":{"userRole":"","userId":"710482","contentDraftJs":"","contentHtml":"<p>All i can say is strange, below is the link for support ticket.</p><br><p><a href=\"http://support.plarium.com/enpirates/Tickets/Submit/Step1/53\" rel=\"nofollow ugc\" target=\"_blank\">http://support.plarium.com/enpirates/Tickets/Submit/Step1/53</a><br></p>","userRegistered":"1442832239447","userCommentsCount":"905","userName":"Hannibal ","createdDate":"1471852169573","editedDate":"0","id":"162645","entityId":"28223","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/14280131.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"162645","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/55853/","commentUrl":"/forum/en/comment/topic_162667/"},"strings":{"userRole":"","userId":"55853","contentDraftJs":"","contentHtml":"Just out of curiousity did you check your garrisons tab in the stronghold? Maybe by chance you sent them to someone and forgot. If not I do suggest contacting support they're the only ones that can figure this out if they have vanished.","userRegistered":"1415244580500","userCommentsCount":"579","userName":"Icy ","createdDate":"1471855508847","editedDate":"0","id":"162667","entityId":"28223","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/6548611.jpeg?v=1522290137"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"162667","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/27584/","commentUrl":"/forum/en/comment/topic_163179/"},"strings":{"userRole":"","userId":"27584","contentDraftJs":"","contentHtml":"<p>ray said:</p><br><blockquote><p>I have lost over 3,196,751 defense from my account. I have not played any defensive prizes or defended against any attacks.  Has anyone else ran into this problem?  How do you open a trouble ticket with Plarium? I have screen shots that show this lost.  Thanks for your help.  This game taking real money from me and I need some answers or I will just stop playing it.  Thanks for your help in this mater.</p></blockquote><p>if you happen to be working in full screen via the game there is a flash glitch, and anything you may have blockade or sent as reinforcement might had sent your defense with out you knowing it...</p>My thought is to check your territories/garrison in your stronghold....","userRegistered":"1395882636090","userCommentsCount":"1660","userName":"Emy","createdDate":"1471966612017","editedDate":"0","id":"163179","entityId":"28223","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"163179","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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