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BH Member is not getting proper rewards from BH adventures

BH Member is not getting proper rewards from BH adventures

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Jul 22, 2016, 20:2407/22/16
02/05/16
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BH Member is not getting proper rewards from BH adventures

I have a BH member that is not receiving the rewards for Brotherhood adventures, she has been with us well over a week and does the adventures but sometimes her points sre count and other times they are not,and the rewards are never right. Can someone advise if there is a fix for this or how to get her to normal. Thanks so much.


She says she never received the letter from Capt anne bonny saying she was a full member is there a way to reset this or any idea how we fix it.
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Jul 23, 2016, 05:3607/23/16
09/21/15
905

If she is over a week she should receive rewards, Since we don't know anything about when she joined and when she is coming a full member.


I will have to ask you to send ticket to support. they will check the data and let you know what is the problem and what is the solution


http://support.plarium.com/enpirates/Tickets/Submit/Step1/53