So... A tad disturbing that this is allowed.

6 Replies
NotSoSneaky
13 July, 2016, 3:48 PM UTC

So, for some reason Kabam / Plarium does not want to deal with TOS violations. I mean... They tell me to BLOCK that! Granted, original complaint was over racist remarks in regional chat. But still, they forcibly close the ticket. What's up with that Kabam / Plarium?  http://prntscr.com/bsftsa

UTC +2:00
limeyjohn
13 July, 2016, 5:08 PM UTC
Man, that is awful, they must do something about stuff like this.
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NotSoSneaky
13 July, 2016, 5:16 PM UTC
Yeah, it's bad enough that some people still believe that a color can reveal everything there is to know about a person.
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FaZi
13 July, 2016, 5:31 PM UTC

NotSoSneaky said:


So, for some reason Kabam / Plarium does not want to deal with TOS violations. I mean... They tell me to BLOCK that! Granted, original complaint was over racist remarks in regional chat. But still, they forcibly close the ticket. What's up with that Kabam / Plarium?  

http://prntscr.com/bsftsa

@Not So Sneaky,


Sorry to inform you but we can't do anything about it in here.

You have to contact support (again) & they will take action on this. i removed 1st screenshot since it was revealing player haven location which is not allowed. 


Please reply to your already submitted ticket (though they will investigate the issue which normally takes 2-3 days and than they will take action as per their guide) and contact one of the moderator over kabam forum and ask them to forward the ticket ID to CM, or if you can send a PM direct to CM, do it and he will make sure that appropriate action is taken immediately in this regard.



 
Th' rougher th' seven seas, th' smoother we sail. Ahoy! ahead ye coward
UTC +3:00
NotSoSneaky
13 July, 2016, 6:13 PM UTC

Fazi, 


I know you in the forums can't do anything about it directly. But seeing as people are getting away with murder in the game, I figured, hey, lets get some public outrage going here. I find a whole brotherhood with swastikas on their havens. Support don't seem to do nothing. At the very least they should go into those havens and just outright delete those swastikas with no ruby refund.


And as for the other screenshots, racism in regional chat, I mean, come on, asking people to block everything isn't the solution to a problem.
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FaZi
13 July, 2016, 7:32 PM UTC

i understand your frustration but again you know all we can do is direct you to support & tell you to communicate with Community Manager,


Please take this issue to kabam forums since it is plarium forums here and it seems you have no issue with this server.



forum.plarium.com/kabam/en/pirates-tides-of-fortune/

Th' rougher th' seven seas, th' smoother we sail. Ahoy! ahead ye coward
UTC +3:00
Icy
Moderator
14 July, 2016, 1:29 AM UTC
As adults we all must realize everyone will have their point of view.  If we find a player to be childish sinking to their level makes us no different then them.
UTC -4:00
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