restarting game

9 Replies
kenengledow
26 May, 2016, 1:40 AM UTC

my computer crashed and when i rebooted it, the damn game took me to new undeveloped site and i had to restart all over again.

grrrrrr

this is the last time i am going to restart it.  if i crash again i will make this game a history in my rear view mirror

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FaZi
26 May, 2016, 5:44 AM UTC

it is not possible,


maybe everytime you are registering a new account or going to differnet server/hosts such as kabam, plarium or facebook etc


Th' rougher th' seven seas, th' smoother we sail. Ahoy! ahead ye coward
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kenengledow
26 May, 2016, 6:24 AM UTC

this is what came up when i tried to get back into the game and i tried a whole bunch of things and got no where. 

http://imgur.com/gallery/gTknVOG
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kenengledow
26 May, 2016, 6:35 AM UTC
as you notice i have managed to get back up 25 lvl tonight by just fighting the prizes once i got a few troops to get going. 
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FaZi
26 May, 2016, 7:36 AM UTC

Yes, just what i expected.


You are using your FB/gmail account to play the game, But you have already linked it with some other account as well, as there is a caution on the right side as well.


You need to stick to one account to have your already developed account with you instead of restarting every time.


For this purpose you need to click login instead of sign up


& go with login via facebook/gmail button.



Th' rougher th' seven seas, th' smoother we sail. Ahoy! ahead ye coward
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kenengledow
26 May, 2016, 1:32 PM UTC
i had it bookmarked and password saved and all i had to do each time i played was to just open the game and there it was, but i was playing the game and the computer crashed, the screen turned blue and said it had to restart and when it restarted and i clicked on the game instead of taking me to the game i had been playing  it took me to  a brand new game.  and that warning box does come up when i click on the  f/b/google button. 
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Blasphemy
Moderator
26 May, 2016, 2:56 PM UTC

kenengledow said:


i had it bookmarked and password saved and all i had to do each time i played was to just open the game and there it was, but i was playing the game and the computer crashed, the screen turned blue and said it had to restart and when it restarted and i clicked on the game instead of taking me to the game i had been playing  it took me to  a brand new game.  and that warning box does come up when i click on the  f/b/google button. 

whatever email you are using is wrong..

the game will never just reset you,

are you sure you are using the right email?

some players connect using there facebook account 


play with the log in see if you can log in using

another email you may use and or facebook or gmail...


this is not a plarium mess up,

as you lost your login


we will cont to help you as much as we can

I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
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kenengledow2
26 May, 2016, 4:23 PM UTC
i just fixed it,  i deleted all my cookies and then went to the game and got into the orginal game by clicking on fb part of the button. last night i screwed up when  the new game came  up and then i clicked  on the google part of the button. so i am back in buisness with my orginal  game again.  
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Blasphemy
Moderator
27 May, 2016, 1:41 AM UTC
great to hear welcome back 
I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
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Alyona Kolomiitseva
Community Manager
27 May, 2016, 9:12 AM UTC
kenengledow2 said:

i just fixed it,  i deleted all my cookies and then went to the game and got into the orginal game by clicking on fb part of the button. last night i screwed up when  the new game came  up and then i clicked  on the google part of the button. so i am back in buisness with my orginal  game again.  
We're so glad that you did it!
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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