Treasure hunt tournament - reward missing

6 Replies
nsf
24 February, 2016, 11:58 AM UTC

The treasure hunt tournament just finished and I did not get any reward.

No message from Captain ,,Bonnie" Anne O'Malley received.


Closing browser (IE), clearing cookies (CCleaner), restarting the game - no positive result.

I think my points went unnoticed this time :)

UTC +0:00
FaZi
24 February, 2016, 12:15 PM UTC
well i got my rewards, how many points did you have & what were the rewards (showing) before the tournament ends or before you claim them?
Th' rougher th' seven seas, th' smoother we sail. Ahoy! ahead ye coward
UTC +3:00
Anne Bonnie
Administrator
24 February, 2016, 12:15 PM UTC
Ahoy Captain ! Have ye already closed the Tournament? How much Points have ye managed to collect? 
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FaZi
24 February, 2016, 12:17 PM UTC

Just to add few things


if you earned few points which gave you some rubies & prestige points. There will be no message from anne but your rewards will be added in smuggler den & bank of rubies :)

Th' rougher th' seven seas, th' smoother we sail. Ahoy! ahead ye coward
UTC +3:00
nsf
24 February, 2016, 1:34 PM UTC

There were about 2k points.

I don't know exactly what the rewards showing, there were some rubbies, barrels , a few prestige points, 1 pearl and some units to choose from.

Last time i checked was about 5 min. before tournament end.


The event icon on the mainscreen never had a green square to show me that an event has ended.

When time ends the tournament just disappeard, I didn't have the chance to press ,,finish" or claim anything. 

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FaZi
24 February, 2016, 2:48 PM UTC

it is pretty weird :( 

it didn't ever happen to me, nor heard of anything like this before. Did you send ticket to support?


Th' rougher th' seven seas, th' smoother we sail. Ahoy! ahead ye coward
UTC +3:00
Icy
Moderator
25 February, 2016, 9:36 AM UTC
Actually, I was just told the same thing by one of my crew. The tournament just disappeared from the events tab, similarly as stated above.
UTC -4:00
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