Dec 2, 2022, 17:5512/02/22
12/25/15
1
Cant load the game
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Fixes And Improvements
Ahoy Captain!
We've made some fixes and improvements so you can enjoy a smoother experience:
- Upgrade Challenge expanded so that Tournament Points can be earned by spending Rubies to build or upgrade Fortifications, purchase Improvements, and expand your Haven
Now, lift your anchors. Smooth sailin', Captain!
Piratically yours,
Captain "Bonnie" Anne O'Malley
Views
19
Comments
5
Dec 1, 2022, 12:3512/01/22
Dec 4, 2022, 13:5712/04/22
10/22/19
1
I cant load the game either. 2nd day without being able to load main window now. Uninstalled and re-installed 3 times now, and still no luck.
CrowbarModerator
Dec 4, 2022, 23:5212/04/22
03/07/16
2340
The game works for me fine, so it's likely a local issue, i.e., with your app or something. Please, see if this helps. Make sure you go through this and do what they say in detail (for example, not just reinstall, but step-by-step uninstall and install procedure that they describe there).
If not, you'll need to raise a Support Ticket. I suggest being as detailed as possible, to avoid their usual "try this, try that" if you already tried the stuff from the first link.
Good luck!
Dec 5, 2022, 14:0312/05/22
04/08/20
6
I am sorry to say that I cannot load the game now in 2 days
CrowbarModerator
Dec 5, 2022, 16:3312/05/22
03/07/16
2340
It turns out that some regions did indeed have issues. They are mostly fixed now and you should all be able to log in.
The only exception at the moment might be some players in some of the Nordic countries, and it is currently been investigated. If you happen to be affected, try using a VPN with an APN in some other country. This problem should not persist much longer.
