All Categories

Update to the App for my laptop

Update to the App for my laptop

Search
How to join our moderation team?
Aug 8, 2019, 23:3308/08/19
03/09/15
4

Update to the App for my laptop

I click the lastest update and downloaded it, then it says crashed

Fatal Error: 

Code:a9ac4123=2178-4020-8fd8-442aded9930b
Views
1k
Comments
7
Comments
CrowbarModerator
Aug 9, 2019, 09:5908/09/19
03/07/16
2340

The updates tend to break. Please, uninstall the app completely, then install it fresh.

Aug 9, 2019, 23:2508/09/19
03/09/15
4
I would but it dissapeared on my apps list so I cant. Im going to take it to a tech to repair
Aug 11, 2019, 01:1508/11/19
03/09/15
4

Took it in and they wipe everything they could and it still wont re download. It keeps saying its already installed. So there will be nomore spending money for this game. I will make my good byes soon and delete it and post on facebook not play anything with Planrium.

Good Day. 

Agent RomaTechnical Support
Sep 8, 2019, 14:4909/08/19
05/10/19
399

Tyrant said:


Took it in and they wipe everything they could and it still wont re download. It keeps saying its already installed. So there will be nomore spending money for this game. I will make my good byes soon and delete it and post on facebook not play anything with Planrium.

Good Day. 

Please try reinstalling the application by following these steps:


- open the command line with the Win + R key combination;

- enter the control panel, go to Uninstall programs and uninstall Plarium App;

- press Win + R, enter Regedit, then open the following path: HKEY_CURRENT_USER \ HKEY_CURRENT_USER \ Software \;

- delete both folders - Plarium and PlariumPlayInstaller;

- in the same registry editor, press Ctrl + F (keyboard shortcut for a quick search), type Plarium in the pop-up window and delete all the items associated with the name;

- after deleting all folders and files that consist plarium, reinstall the application from the official site plarium.com.


If these steps did not help you, please send us information about your operating system (RMB on My Computer -> Properties).

Oct 10, 2019, 17:2310/10/19
09/22/16
36
Agent Roma said:

Tyrant said:


Took it in and they wipe everything they could and it still wont re download. It keeps saying its already installed. So there will be nomore spending money for this game. I will make my good byes soon and delete it and post on facebook not play anything with Planrium.

Good Day. 

Please try reinstalling the application by following these steps:


- open the command line with the Win + R key combination;

- enter the control panel, go to Uninstall programs and uninstall Plarium App;

- press Win + R, enter Regedit, then open the following path: HKEY_CURRENT_USER \ HKEY_CURRENT_USER \ Software \

Erm, show em how to backup their registry before sending a noob into uncharted waters.
Dec 15, 2020, 22:0612/15/20
02/20/17
2

I installed the updates and now all I have is a pulsing Plarium sign . What should I do ????

AlinaCommunity Manager
Dec 16, 2020, 15:1712/16/20
05/21/19
3510
SKINFLINT

I installed the updates and now all I have is a pulsing Plarium sign . What should I do ????

Hello! I'm sorry you can't launch the app. Please follow this link to reinstall it. It might help to solve your issue. Let me know the result, please.