Plarium.com not responding

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Plarium.com not responding

Jun 19, 2017, 01:1706/19/17

10/11/15

151

Plarium.com not responding

This is begining to happen quite often. Halfway throu the game its starts to get sluggis and not reponsive and a window pops out at the bottom of the screen with a message ( Plarium.com not reponding please reset ) I have to wait for around 5 to 10 seconds before the game contnues again. I only encounter this when playing Nords but not the other games. Any of you guys experiencing this. Not sure if its the game or this new HP laptop that I am issued with. Thanks

Comments

Alina PhoenixAdmin

Jun 19, 2017, 12:4606/19/17

02/29/16

5605

Hello. Please try to do the following:

- relog in the game.

- clear your browser cookies and cache.

- check your connection speed here: http://www.speedtest.net/

- reinstall your browser, update it to the latest version or try another browser (Chrome, Firefox, or Opera);

- your Flash player may be outdated. You can update it here: http://www.adobe.com/support/flashplayer/debug_downloads.html

- install Browsec VPN extension for your browser.

- try to use a different computer or Internet connection to see whether it is your PC or the connection that is causing problems.

If all these steps don'y help, please contact our Support Team.

In your request, please indicate which steps from the list above you have already tried and send a screenshot of your FireBug panel: https://plariumsupport.zendesk.com/hc/en-us

Adrian

Jun 20, 2017, 00:5506/20/17

10/11/15

151

ok thanks

Alina PhoenixAdmin

Jun 20, 2017, 12:0506/20/17

02/29/16

5605

You're welcome

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Please try to do the following:</p><p>- relog in the game.\n</p><p>- clear your browser cookies and cache.</p><p>- check your connection speed here: <a href=\"http://www.speedtest.net/\" rel=\"nofollow ugc\" target=\"_blank\">http://www.speedtest.net/</a></p><p>- reinstall your browser, update it to the latest version or try another browser (Chrome, Firefox, or Opera);</p><p>- your Flash player may be outdated. 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