Messages have disappeared.

2 Replies
User
20 December, 2017, 7:43 PM UTC
All of my messages prior to 12-16-17 have disappeared.  I did not delete them.  They were there last night.  I had a lot of instruction and tips in there.   This is unacceptable.  Please fix this.
UTC +5:00
0
Administrator
21 December, 2017, 10:41 AM UTC

Hello! I have contacted you via private messages. Please check it and specify the requested data.

Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
UTC +3:00
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Administrator
21 December, 2017, 4:26 PM UTC
Please note that the capacity for messages is not infinite. If you have a lot of incoming and outgoing messages, they will replace older ones, which happened in your case. I can suggest saving valuable information in other place than in-game messages.
Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
UTC +3:00
0
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