More problems since yesterday

1 Reply
User
1 December, 2017, 5:24 AM UTC

Hi there,


the game was not able to load yesterday (error message: "game engine too old" or so). Today, nothing really works - the whole task bar on the bottom of the screen does not switch from one page to another, travelling times of troops do not count, messages are not displayed correctly, and so on. The game is almost not playable.

Please try to fix these problems shortly.

Update: This all seem to happen in full screen mode only!


Thanks.

UTC +1:00
0
Technical Support
1 December, 2017, 9:56 AM UTC
Hi, can you please give me more details? I tried to check your account but didn't find anything unusual. I will appreciate if you attach the screenshots illustrating the issue. Also, some loading recommendations like clearing cache, updating Flash Player, trying another browser may help. More articles about loading issues here.
Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
UTC +3:00
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