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Stranded Troops

6 Replies
User
30 October, 2017, 7:34 AM UTC
All troops I sent out either to scout or to raid have been stuck or stranded at their destination/targets. Now I can not do anything because there is a maximum number of maneuvers and it shows I have used all. Unless the troops' missions are shown to have been completed, I CAN NOT DO ANYTHING!! Pls. help.
UTC +8:00
0
Community Manager
30 October, 2017, 10:31 PM UTC

rosa_93 said:


All troops I sent out either to scout or to raid have been stuck or stranded at their destination/targets. Now I can not do anything because there is a maximum number of maneuvers and it shows I have used all. Unless the troops' missions are shown to have been completed, I CAN NOT DO ANYTHING!! Pls. help.

Hello!

As I know this issue was on all of our games today as we had many similar complaints. 

For now, I can see your Troops in targets. Please check them now.
Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
UTC +2:00
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User
1 December, 2017, 10:20 PM UTC

Still not repair...I have troops in limbo today

http://prntscr.com/hhx3hz

Peace Smeace
UTC -5:00
0
Technical Support
2 December, 2017, 2:56 PM UTC
Troops should be moving normally by now. Please check your accounts. 
Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
UTC +3:00
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User
1 January, 2018, 6:53 PM UTC
My troops have been stuck on raids for last 8 hours. Can't do anything in game now!
Kevin Williams
UTC +5:00
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User
2 January, 2018, 10:49 AM UTC
I still have troops stranded and it's been a day now! Can't do anything as all 5 raids are stuck out. This is ridiculous. Need something done to fix this!
Kevin Williams
UTC +5:00
0
Technical Support
2 January, 2018, 11:05 AM UTC

Slayer27 said:


I still have troops stranded and it's been a day now! Can't do anything as all 5 raids are stuck out. This is ridiculous. Need something done to fix this!

Hello!

Please report this issue to our Support team via this form.  

Stuck units issues are handled individually. 

Support agents do not reply to private messages, they only use it for requesting additional information. | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
UTC +0:00
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