Did not receive offer after recharge.

1 Reply
Aerandir
2 September, 2017, 4:13 PM UTC

Aerandir,


Hi there i recharged 45 euros on the 2-09-2017 and got only  a 7,500 emeralds in stead of the "Powerfull offer with 17,250 emeralds"That  i selected !

Please Help?


Edited by Community Manager


UTC +1:00
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Sergey Kryvorotchenko
Community Manager
4 September, 2017, 7:51 PM UTC
Hi!

Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.


Please follow this link and submit a ticket: https://plariumsupport.zendesk.com/hc/en-us/requests/new

Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
UTC +2:00
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