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Prouess Dragon killer

Prouess Dragon killer

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Mar 4, 2018, 18:2903/04/18
08/27/15
14

Prouess Dragon killer

we have just finished the prouess Dragon killer lvl 5

the reward is 500 nightstalkers. all my player received the message but only half can get the 500 nightstalkers

they are in my clan since more 2 weeks

what's happen?

can you do something for them please, ? 

http://prntscr.com/imrmll

http://prntscr.com/imrn1a

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Agent PavelTechnical Support
Mar 5, 2018, 14:1803/05/18
Mar 5, 2018, 14:19(edited)
07/02/15
4523

Hello, Lord Marshal!

The reward for a Clan achievement cannot be received by a member in the following cases:

- the player joined the Clan when the achievement had already been earned; 

- the player was on probation period in the Clan when the achievement was earned ( in this case the player will be able to receive the reward when his probation period is over );

- the player had already received the reward for the achievement in another Clan.

In other cases, the rewards for the Clan achievements are issued to players correctly.