GAME LAG is unbearable !!!

50 Replies
Blasphemy
18 March, 2016, 5:38 PM UTC

please redo the Har-file when the lag occurs that's all we can advise here and remind the players, 

As that's all we are given as an explanation..

 We are all playing under the same hurdles among nords and face the same issues,  

So again if you want lag free game play send in the har-files and if you did thank you


Bringing in the sarcasm and rudeness only gets your post deleted, 


I am a daughter of a High King who is not moved by this world for my God is with me and goes before me, I do not fear because im his
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pinkbitz
19 March, 2016, 3:17 AM UTC

I have sent the ticket in with har and a screenshot of tracert, which also had chromes task manager showing how bloated the game had become (2.5Gb). Explorer crashes way before chrome does btw.

The tracert was fine. Just a guess but the problem could be to do with the massive amount of  memory leaks from bad code, also looking around forums like chrome, java and adobe im starting to think the blame is not entirely plariums.






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M.BlackStarVega
22 March, 2016, 7:51 AM UTC



LOL .... Wut ???? --^


Since when can we boost for free in 5 days and 24m ???



So, apparently this is a minor bug, but I can deal with This tease, Lol.






Anyway-, Personally I stay Inside my castle, clicking on things here and there... I rarely go out until it's time to "Go Farming"..... which is something I Hate to do.


The lag is still bad, but whats still annoying is trying to "agree" to an Action. I put my mouse over a castle...I want to "Raid" it..that option goes away. I repeat, repeat, repeat..... 

I don't think it's a Lag Issue, seems to be more of a "Flash" issue? *shrugs*....

My Skill Tree and Blood Pact movements (when it comes to clicking and dragging) has improved a good bit.

But like I said, my only issue is what goes on outside my castle...that's where it's Bad.





Fighter Black Star Vega, Knights Templar.Warrior UNI
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Alyona Kolomiitseva
Community Manager
22 March, 2016, 8:58 AM UTC
M.BlackStarVega said:




LOL .... Wut ???? --^


Since when can we boost for free in 5 days and 24m ???



So, apparently this is a minor bug, but I can deal with This tease, Lol.






Anyway-, Personally I stay Inside my castle, clicking on things here and there... I rarely go out until it's time to "Go Farming"..... which is something I Hate to do.


The lag is still bad, but whats still annoying is trying to "agree" to an Action. I put my mouse over a castle...I want to "Raid" it..that option goes away. I repeat, repeat, repeat..... 

I don't think it's a Lag Issue, seems to be more of a "Flash" issue? *shrugs*....

My Skill Tree and Blood Pact movements (when it comes to clicking and dragging) has improved a good bit.

But like I said, my only issue is what goes on outside my castle...that's where it's Bad.





Thank you for the detailed report. May I ask you to create a Har file at the moment you try to Raid someone? It could help to understand the reason of your lags. You can send this file in PM to Scald the Bard or to our Support Team.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Alyona Kolomiitseva
Community Manager
23 March, 2016, 10:52 AM UTC
M.BlackStarVega said:




LOL .... Wut ???? --^


Since when can we boost for free in 5 days and 24m ???



So, apparently this is a minor bug, but I can deal with This tease, Lol.



We have fixed this but with today's reboot. Thank you for reporting it.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Mattius
25 March, 2016, 2:49 AM UTC

Hey :)


The game seems to be much more responsive :) thank you for all your efforts in helping to get this outstanding issue resolved. There are times where its a "bit" laggy but much much much better than before. As per your advice, if lag starts again ill continue to create HAR files and trace routes and send them in.


One comment though... the notifications still are a nuisance on the map screen



Ive suggested this to your support team... but can we have the ability to disable returning troops notifications, offerings as these as not essential... also can they appear ABOVE the co-ords box instead of blocking the X co-ords...


One thing i noticed is when doing lots of scouting/raiding - notifications make it difficult to enter co-ords until they all disappear. And it causes game to lag badly.


Let me know what you think...
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Alyona Kolomiitseva
Community Manager
25 March, 2016, 9:15 AM UTC
Mattius said:

Hey :)


The game seems to be much more responsive :) thank you for all your efforts in helping to get this outstanding issue resolved. There are times where its a "bit" laggy but much much much better than before. As per your advice, if lag starts again ill continue to create HAR files and trace routes and send them in.


One comment though... the notifications still are a nuisance on the map screen



Ive suggested this to your support team... but can we have the ability to disable returning troops notifications, offerings as these as not essential... also can they appear ABOVE the co-ords box instead of blocking the X co-ords...


One thing i noticed is when doing lots of scouting/raiding - notifications make it difficult to enter co-ords until they all disappear. And it causes game to lag badly.


Let me know what you think...
Greetings. As for your suggestion, I think it's reasonable. Could you please show me the picture? It's not showing here, unfortunately.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Mattius
29 March, 2016, 4:35 AM UTC

sorry other image sharing site did not load image correctly.. hopefully this one shows


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Alyona Kolomiitseva
Community Manager
29 March, 2016, 8:43 AM UTC
Mattius said:

sorry other image sharing site did not load image correctly.. hopefully this one shows


Thank you for the picture. Could you please also tell me if you're playing in Full screen mode or not? 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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pinkbitz
29 March, 2016, 10:38 PM UTC
It is the same in windowed or full screen.
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Alyona Kolomiitseva
Community Manager
30 March, 2016, 7:59 AM UTC
pinkbitz said:

It is the same in windowed or full screen.
Thank you for the details. I have passed this suggestion to our developers.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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