Bought a Permanent Thrall with no effect

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Bought a Permanent Thrall with no effect

PrinceKhaledUS

Jun 24, 2020, 21:2006/24/20

06/22/20

Bought a Permanent Thrall with no effect

Hello,

This game is very fun.

However, today I bought my first permanent Thrall with no effect. The quest is still present and still asking me to purchase a permanent Thrall. I bought a temporary Thrall just to get me going in the game until someone help me fix it.

I know the permanent purchase went though because I am 1500 Emeralds less.

Thank you so much in advance, I hope you fix it soon

Comments

PrinceKhaledUS

Jun 25, 2020, 03:1906/25/20

06/22/20

Bumping up the issue

MicModerator

Jun 30, 2020, 06:4906/30/20

02/22/19

1350

Hello sir, i pass this to the technical team, cheers and good game !

AlinaCommunity Manager

Jun 30, 2020, 08:0706/30/20

05/21/19

3510

PrinceKhaledUS said:

Hello,
This game is very fun.

However, today I bought my first permanent Thrall with no effect. The quest is still present and still asking me to purchase a permanent Thrall. I bought a temporary Thrall just to get me going in the game until someone help me fix it.
I know the permanent purchase went though because I am 1500 Emeralds less.

Thank you so much in advance, I hope you fix it soon

Hello! I'm sorry to hear about this issue. Please contact our Support Team via this link. Our agents will be glad to check it out. Cheers!

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I bought a temporary Thrall just to get me going in the game until someone help me fix it.</p><p>I know the permanent purchase went though because I am 1500 Emeralds less.</p><br>Thank you so much in advance, I hope you fix it soon","createdDate":"1593033600000","folderId":"344","id":"199822","authorId":"9514709","authorRegistered":"1592805210890","authorName":"PrinceKhaledUS","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"835","commentsCount":"3","likesCount":"0","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/nords-heroes-of-the-north-browser/344_bug-reports/199822_bought-a-permanent-thrall-with-no-effect/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/9514709/","commentUrl":"/forum/en/comment/topic_793445/"},"strings":{"userRole":"","userId":"9514709","contentDraftJs":"","contentHtml":"Bumping up the issue","userRegistered":"1592805210890","userCommentsCount":"1","userName":"PrinceKhaledUS","createdDate":"1593055170020","editedDate":"0","id":"793445","entityId":"199822","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"793445","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_794567/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello sir, i pass this to the technical team, cheers and good game !</span>","userRegistered":"1550858952113","userCommentsCount":"1350","userName":"Mic","createdDate":"1593499792990","editedDate":"0","id":"794567","entityId":"199822","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"794567","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8349556/","commentUrl":"/forum/en/comment/topic_794584/"},"strings":{"userRole":"Community Manager","userId":"8349556","contentDraftJs":"","contentHtml":"<p>PrinceKhaledUS said:</p><br><blockquote><p>Hello,</p><p>This game is very fun.</p><br><p>However, today I bought my first permanent Thrall with no effect. The quest is still present and still asking me to purchase a permanent Thrall. I bought a temporary Thrall just to get me going in the game until someone help me fix it.</p><p>I know the permanent purchase went though because I am 1500 Emeralds less.</p><br>Thank you so much in advance, I hope you fix it soon</blockquote><p>Hello! I'm sorry to hear about this issue. Please contact our Support Team via <a href=\"//plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=166729\" rel=\"nofollow ugc\" target=\"_blank\">this</a> link. Our agents will be glad to check it out. 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I bought a temporary Thrall just to get me going in the game until someone help me fix it.</p><p>I know the permanent purchase went though because I am 1500 Emeralds less.</p><br>Thank you so much in advance, I hope you fix it soon","createdDate":"1593033600000","folderId":"344","id":"199822","authorId":"9514709","authorRegistered":"1592805210890","authorName":"PrinceKhaledUS","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"835","commentsCount":"3","likesCount":"0","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/nords-heroes-of-the-north-browser/344_bug-reports/199822_bought-a-permanent-thrall-with-no-effect/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/9514709/","commentUrl":"/forum/en/comment/topic_793445/"},"strings":{"userRole":"","userId":"9514709","contentDraftJs":"","contentHtml":"Bumping up the issue","userRegistered":"1592805210890","userCommentsCount":"1","userName":"PrinceKhaledUS","createdDate":"1593055170020","editedDate":"0","id":"793445","entityId":"199822","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"793445","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_794567/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello sir, i pass this to the technical team, cheers and good game !</span>","userRegistered":"1550858952113","userCommentsCount":"1350","userName":"Mic","createdDate":"1593499792990","editedDate":"0","id":"794567","entityId":"199822","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"794567","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8349556/","commentUrl":"/forum/en/comment/topic_794584/"},"strings":{"userRole":"Community Manager","userId":"8349556","contentDraftJs":"","contentHtml":"<p>PrinceKhaledUS said:</p><br><blockquote><p>Hello,</p><p>This game is very fun.</p><br><p>However, today I bought my first permanent Thrall with no effect. The quest is still present and still asking me to purchase a permanent Thrall. I bought a temporary Thrall just to get me going in the game until someone help me fix it.</p><p>I know the permanent purchase went though because I am 1500 Emeralds less.</p><br>Thank you so much in advance, I hope you fix it soon</blockquote><p>Hello! I'm sorry to hear about this issue. Please contact our Support Team via <a href=\"//plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=166729\" rel=\"nofollow ugc\" target=\"_blank\">this</a> link. Our agents will be glad to check it out. 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