Missing 20,000 emeralds

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Missing 20,000 emeralds

Feb 4, 2019, 19:4102/04/19

02/03/18

Missing 20,000 emeralds

Hello, I am writing to tell you that the game has "stolen" me 20.ooo emeralds, like that, from night to morning.

I do not know where they have gone but I know I have not used them. I expected to have an amount to make a specific purchase. And they have disappeared.

I ask you to solve, if you can, the problem. Thank you

Comments

Agent HelgaTechnical Support

Feb 11, 2019, 15:5002/11/19

05/13/15

1258

Hello!

I see in the database that you had the same number of Emeralds during the 1st-5th of February. There is no deduction of 20000 Emeralds during those dates.

Note that t here are no bugs related to Emeralds' disappearance. The game is developed the way that the in-game currency can be spent only on in-game purchases. Please follow this article to learn where the Emeralds are commonly spent.

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