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Nov 14, 2022, 21:4711/14/22
10/21/22
1

failed to login????

i have reported this issue to support but nothing except a generated email

i


Views
80
Comments
30
Comments
Nov 14, 2022, 22:3811/14/22
11/12/22
2

I think this client is bugy that hurts. Trying to start to play a game, but client doesnt respond. People say that solution is to uninstall and then install again. LMAO i dont have time to uninstall and install every foc... time when i want to play. See ya Mech Arena

Nov 15, 2022, 05:0211/15/22
10/21/22
1

have replied more then twice now and still not even a peep guess they really support taking your money but not helping u at all.

Nov 15, 2022, 14:5011/15/22
01/31/22
5

The same message here, and no feedback from support.

Nov 15, 2022, 15:3111/15/22
09/29/22
1

same problem on pc last night i play with frend after 3 - 4 game have that meseg i try to uinstal all options find in google but notnhing work

Nov 15, 2022, 15:5511/15/22
01/31/22
5
d4kman

same problem on pc last night i play with frend after 3 - 4 game have that meseg i try to uinstal all options find in google but notnhing work

Yes, the problem starts last night. I have other friends complaining and without any support positioning. 

*** Please, I ask moderators to respond to those here and others who have this problem if anything is being done. ***

Nov 15, 2022, 19:0311/15/22
01/31/22
5

*** UPDATE *** Message from he devs.

i


Nov 16, 2022, 00:3511/16/22
02/05/21
2

Ahh I ain't the only one here. Sad.

Nov 16, 2022, 08:1211/16/22
Nov 16, 2022, 08:14(edited)
09/05/22
3

Can FlooGalleon escalate to his managers, our request to receive a proper compensation for all the missed resources ? 

We have asked on Mech Arena's official Facebook page but no moderator there will provide us with this guarantee.

We can't compete to the various events, tournament, and we might even miss receive a nice free pilot 🤦‍♂️


Edit : also ask for the issue to be acknowledged on the Facebook page via a dedicated post.

Nov 16, 2022, 08:4711/16/22
12/09/21
63

For the record, this isnt a Plarium Play or Mobile client issue, its CONNECTION or DNS related with the games servers or its ISPs.

This isnt the 1st time this has happened.

While most people arent able to join matches there are a FEW that are still able to. But yeah, its annoying. And i wasnt able to join Tourny because of it so hopefully they give every 1st place reward compensations.

Nov 16, 2022, 09:1311/16/22
08/19/22
4

No, this is definitely not a client or connection problem! I can play on the same device with a second account without any problems.

It is an account specific problem.

Nov 16, 2022, 09:2411/16/22
09/05/22
3

Indeed it is absolutely account specific because on the exact same device, and with the exact same Internet connection & settings, one of my accounts works perfectly but the other doesn't.

Nov 16, 2022, 11:0011/16/22
12/09/21
63

Well regardless of what the cause was, it seems to be fixed now..


And i have to say, the new map reskin SUCKS.. i get yall like soccer (football) but PLEASE keep it SEPARATE from the game! And PLEASE remove the cheering fan sounds, its ANNOYING!

Nov 16, 2022, 12:2011/16/22
09/05/22
3

I confirm that I can play again now, and that Plarium has given us a compensation which I judge adequate. Thank you to those involved in fixing the situation.

Nov 16, 2022, 12:3011/16/22
08/19/22
4

Fortunately, they were able to fix it faster than I expected.

Big thank you to the whole developer team!

Nov 16, 2022, 15:1511/16/22
Nov 16, 2022, 15:15(edited)
08/08/20
106

Being real, I'm not sure why no one has pointed this out, but they couldn't fix the game that was down for so many players - affecting ALL players - because the power was down, but they definitely got the new content and new meta stuff in it - that no one asked for.

FlooCommunity Manager
Nov 16, 2022, 16:0011/16/22
02/04/22
641

Hi, guys! The “Failed to start the Battle” error has been resolved and all affected players will receive compensation within 2 days. We apologize for the inconvenience!

Nov 16, 2022, 18:4311/16/22
07/26/22
4

Hab das Problem nur wenn ich manchmal 2 Spiele hintereinander spielen... Schönen Tag nochʘ⁠‿⁠ʘ

Nov 16, 2022, 19:4811/16/22
Nov 16, 2022, 19:48(edited)
08/08/20
106
Floo

Hi, guys! The “Failed to start the Battle” error has been resolved and all affected players will receive compensation within 2 days. We apologize for the inconvenience!

But all players were affected, as with so many players unable to connect, the matchmaking ran thin, pitting much higher squad power hangars versus much lower - not fun for either side.

Or, just another example of how little Plarium thinks of the player base?

Nov 17, 2022, 01:1011/17/22
12/09/21
63

He said all affected players which PROBABLY means Everyone. And it was better compensation than i expected.

Nov 17, 2022, 06:3311/17/22
07/26/22
4

Hallo, ich hab eine Frage : Haben andere Spieler auch das Problem das Wartungsarbeiten kommen aber sobald man das Spiel startet alles gleich ist wie davor? Ist ein bisschen nervig...