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Can't login, support unreachable

Can't login, support unreachable

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19 окт. 2021, 18:0019.10.21
09.02.16
0

Can't login, support unreachable

I lost my password so i can't login. 

Can't use the Email  password reset because the castle whas from a player who stopt playing. 

Try to contact support but no reaction for now. 

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33
Комментарии
16
Комментарии
Ana de TinkyCommunity Manager
4 нояб. 2021, 11:2204.11.21
05.04.21
854

Please note that it is forbidden to use other players' castles. 

14 нояб. 2021, 15:1814.11.21
16.12.20
1

I've been playing Stormfall for many years now. I tried to re-download the game with the replacement of Adobe. I don't know what happened, but I was directed to repeat the whole process of downloading every time I wanted to play the game. Now I cannot get into the game to continue where I left off. It's a shame really, seeing about six, (or more), years get thrown away like that. Any advice or comment?

18 нояб. 2021, 14:2718.11.21
15.12.20
1

Hi I'm logged in to Plarium play but I can't access my stormfall "The Dark Plains" castle. My email address and password are correct, but I need a particular code available on Google Authenticator? I don't have Google and an Outlook email, how do I do that?

any help would be welcome

i


Ana de TinkyCommunity Manager
19 нояб. 2021, 14:4919.11.21
05.04.21
854
Mario Spyrou

I've been playing Stormfall for many years now. I tried to re-download the game with the replacement of Adobe. I don't know what happened, but I was directed to repeat the whole process of downloading every time I wanted to play the game. Now I cannot get into the game to continue where I left off. It's a shame really, seeing about six, (or more), years get thrown away like that. Any advice or comment?

How long haven't you been playing the game?

Ana de TinkyCommunity Manager
19 нояб. 2021, 14:5119.11.21
05.04.21
854
The Wizz

Hi I'm logged in to Plarium play but I can't access my stormfall "The Dark Plains" castle. My email address and password are correct, but I need a particular code available on Google Authenticator? I don't have Google and an Outlook email, how do I do that?

any help would be welcome

i


Please contact the support team. The agents will check your account and try to help you as soon as possible.

24 нояб. 2021, 14:1724.11.21
10.05.16
182

It is not forbidden to use other peoples castles, if it was true there would be like 4 leagues left

13 дек. 2021, 14:5613.12.21
22.08.15
2

impossible de me connecter depuis ce midi  .

on me dit de crée 1 autre compte ????

13 дек. 2021, 14:5713.12.21
22.08.15
2

message envoyer le 13/12/2021 

15 дек. 2021, 15:0515.12.21
15 дек. 2021, 15:07(отредактировано)
15.06.17
879

I never see that google authenticator tool 

Strange


A lot of abandoded castles were deleted from the game, maybe thats it

Also if you dont have acces to the original mail adress youre lost


Ana de TinkyCommunity Manager
20 дек. 2021, 14:0820.12.21
05.04.21
854
Rizzo

It is not forbidden to use other peoples castles, if it was true there would be like 4 leagues left

Sharing the information regarding your account can lead to a ban. 

Ana de TinkyCommunity Manager
20 дек. 2021, 14:1220.12.21
05.04.21
854
gouape

impossible de me connecter depuis ce midi  .

on me dit de crée 1 autre compte ????

Please get in touch with the support team for them to check your account information with you and help you solve the issue. Here is the link.

30 дек. 2021, 10:5830.12.21
31 дек. 2021, 11:34(отредактировано)
16.12.20
10

EMERGENCY AID - There is no update. 

It's been 1 day. no new updates. I reinstalled (stormfallSetup and PlariumPlay). The update still did not happen. what should I do. 

i


31 дек. 2021, 11:3731.12.21
16.12.20
10
Alex Strasser

EMERGENCY AID - There is no update. 

It's been 1 day. no new updates. I reinstalled (stormfallSetup and PlariumPlay). The update still did not happen. what should I do. 

i


Time is passing. Is it too hard to reply to my message? reply for solution. do your job.

4 янв. 2022, 22:2504.01.22
16.12.20
10
Alex Strasser

Time is passing. Is it too hard to reply to my message? reply for solution. do your job.

help

17 янв. 2022, 11:3917.01.22
01.01.19
2

every time I try to get on to stormfall, age of war an error always pops up. I have been playing this game for over 5 years now, invested money and alot of time and now it will not let me play.


AnnabelleModerator
18 янв. 2022, 10:2818.01.22
25.11.16
280

This forum is for Stormfall: Rise of Balur, not Stormfall: Age of War. Any login issues should be reported to Support via the Support Bot.