Hi 7eleven, please submit a ticket to Amelia in game support...that is an issue for them to resolve with you. 🙂

Hi Annabelle, whu is Amelia? How i can find it? 

Unfortunately, the Redeem code is not actual now. You need to wait for the new one.

So please stay tuned:) 

As for the Support team, you can save this link and use it, if needed, in order to submit a ticket.

How I get a gift code

Unfortunately, the gift code is not available on Stormfall: Rise of Balur.