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Claiming the free gift is impossible

Claiming the free gift is impossible

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7 дек. 2020, 22:0607.12.20
17.01.17
82

Claiming the free gift is impossible

All you get is a pop up about downloading the app, once you close it - or even download it, you just go back into the loop of trying to claim the gift. 

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51
Комментарии
13
Комментарии
AnnabelleModerator
10 дек. 2020, 00:5410.12.20
25.11.16
280

Hi Calhar, please explain which gift you are trying to claim in order for us to assist you. Thanks 😀

14 дек. 2020, 17:0614.12.20
17.01.17
82

Thank you, I found out that I have to be on the app to claim it. :) 

14 дек. 2020, 17:0814.12.20
17.01.17
82

Do you have a estimate as to when server 2 will be back up again? 

AnnabelleModerator
15 дек. 2020, 01:3515.12.20
25.11.16
280
Joshua

Do you have a estimate as to when server 2 will be back up again? 

Hi Calhar, sorry for the late response. All servers are back up and running. Apologies for the inconvenience.

15 дек. 2020, 22:3315.12.20
05.04.15
1

I can't get plarium play to open on my chromebook? explane to me how to get it please .

AnnabelleModerator
16 дек. 2020, 00:5516.12.20
25.11.16
280

Hi Calhar, sorry for the late response. All servers are back up and running. Apologies for the inconvenience.

AnnabelleModerator
16 дек. 2020, 00:5716.12.20
25.11.16
280

David N Olivia Allen, there have been some issues with the game loading on different platforms. My suggestion is to use Plarium Play to open the game. If you have further problems with the loading, please let me know directly. Thanks 😀

16 дек. 2020, 23:5616.12.20
07.08.17
12

hi good friend 

AnnabelleModerator
17 дек. 2020, 02:2517.12.20
25.11.16
280
David N Olivia Allen

I can't get plarium play to open on my chromebook? explane to me how to get it please .

Hi David, I checked into it further and you must have a Mac or Windows to run Plarium Play so it can't be played on a Chromebook. 

17 дек. 2020, 16:3617.12.20
15.12.20
1

hello moderators , i try to make the transition , bud now i have a new game starting from scratch, do i loose my points and all , cant delete the new game , thx

AnnabelleModerator
18 дек. 2020, 01:1218.12.20
25.11.16
280
maria

hello moderators , i try to make the transition , bud now i have a new game starting from scratch, do i loose my points and all , cant delete the new game , thx

Hi maria, there are a few issues going on with the migration of the game to Plarium Play. Please submit a report to the support bot via the game...I wish I could do tech support but we are limited as moderators in what we can do. I'm sorry you are having problems with the transition.

8 янв. 2021, 03:0908.01.21
07.01.21
2

hi this is mwo

AnnabelleModerator
12 фев. 2021, 10:3712.02.21
25.11.16
280
king brookes

hi this is mwo

And that means....