Please elaborate on your suggestion, Lord. 

I mean why we cannot pause while downloading the game since we can lost the connection and it stucks there so there should be pause option which will be helpful while downloading?

The  connections  get timed out  this  is what causes the problem most times Pausing it  would  just make  the connection take  longer to complete  thus  still timing it out

I can't download this damn game. I have been playing on Facebook for 7 years. I'm trying to download it to my computer right now, but it gets stuck every time. I also used VPN. I also formatted my computer. But it gets stuck while downloading the game. 

Here is a link to support please  give  them  details of  the problem and  all the  actions  your have  taken 

https://social-support.plarium.com/hc/en-us/requests/new?ticket_form_id=168205&fbclid=IwAR0rWnxKHZXxrhNSqGsDh5tWogavQUynr71DjYNrXsDMhOFcMi43vv6tGvc