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Question About Connection Issues

Question About Connection Issues

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2 май 2024, 11:5302.05.24
02.05.24
0

Question About Connection Issues

Guys do any of you have fps and ping option turned on when u play and do you track your ping (ms)? Im not expert at these things, but many ppl complain about "bugs" that happen like getting shot without being seen, using ability on players but they still kill you because they somehow reacted way faster than you. I might be wrong, but I think all of those problems are because of high ping.

https://vlc.onl/

I watched Platinums 1v1 video and he somehow lost because the other guy literally killed him out of nowhere, his ping (Platinum) was like 250 all the time and thats bad. As far as I know, anything over 150-200 ping is rl bad because it highly affects your reaction time vs in-game animation (reaction). This problems can be either because your internet connection or game servers, it makes sense that MA is having server issues because the game is basically dying and they might have worse servers or low amount of them so it can happen that one player is closer to server location (20-50 ms) and another is far away so he will have like 200-300 ms.

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CrystalDrewCommunity Manager
2 май 2024, 13:4102.05.24
10.02.23
1632

Hello! Thanks a lot for your report. Currently, we are investigating the reasons for such issues and working on the prevention of them. Meanwhile, we'd recommend you reinstall the game and reconnect to the Internet - it might help. If the issues remain unresolved, please report them to our Support team via https://plrm.me/arena_support or email them at: arena.support@plarium.com.

Including any screenshots or videos depicting the problem would be the best, as it helps us to fix the issue faster. Also, don't forget to put as much details as you can such as your device, the game version you have, your geo and so forth.